What we do and how we do it!

How Our Food Delivery Service Works - Step by Step

Getting Ready for the Week

Step 1: We prep meals twice a week - this covers everything we need for our food delivery service
Step 2: Share the weekly menu with our team and the people we help either digitally or face 2 face

What Happens Each Day

Step 3: Cook up the meals we prepped earlier in Step 1
Step 4: Pop the hot food into our special hot holding boxes to keep everything  at the correct temperature
Step 5: Get our amazing volunteers ready and ensure they are ready for their shifts

Packing Everything Up

Step 6: Volunteers pack the hot meals along with all the donated goodies we've received
Step 7: Add hot water so people can make coffee, tea, or hot chocolate
Step 8: Include our regular items that we get donated available
Step 9: If someone wants something we don't have, we'll note it down for next time

Out on the Road

Step 10: Head out to our drop-off spots around Paignton & Torquay (we've got up to 10 locations!)
Step 11: Stick to our set times so everyone knows when we'll be there
Step 12: Make sure people know exactly when to expect us, Take time to talk and signpost to services they may need

Our New Online System (Just Started This Year!) Digital or Face 2 Face

Step 13: People can now choose which collection point works best for them using our simple online system
Step 14: They can also check out next week's menu online or send a notification
Step 15: We handle all the requests through this new system or our volunteers will handle it face 2 face.

Keeping Everyone in the Loop

Step 16: Take note of any special requests for items we might not have today
Step 17: Make sure those requested items are ready for our next round
Step 18: Keep chatting with our volunteers and the people we serve about times and what's available

All our sponsors are recognised in our news letters and our weekly Facebook updates. 

Without our sponsors, we would not be able to  support the homeless. Thank you.

Training

We want to ensure that our training is continually improving, so we are running a mix of online and face-to-face training. The online training ensures that each volunteer has all the basic knowledge of the areas required to fulfil their role. This is based on the minimum training required in most voluntary organisations. Additionally, we will also be carrying out face-to-face training, in which a presentation wil be given to small interactive groups.

Specialist Training – Security Guard Training (SIA)

We will be looking for up to 5 volunteers to be fully trained and recognised in security training, known as SIA, which is the industry standard for security guards. The course will be fully funded by NFM and will enable individuals the ability to gain employment with other professional security companies outside the food provision service. If you would like to discuss this option, then please reach out and contact us.

Food Hygiene training

We have limited places for food hygiene training. Any volunteers wanting to cook or serve in the kitchen areas are required by law to hold a valid Level 3 Food Hygiene Certificate to be the kitchen lead, but to assist in the the kitchen you must have a level 2 certificate.

Registration & Scheduling

Through our new volunteer platform, you will be invited to register and submit your availability for the night shelter, as well as other roles which will be made available in the near future. We know having discussed with many of our previous volunteers that they have skills we were not aware of that could have assisted us in the administration and day to day running of New Footings.

Prayer

All of this cannot be achieved without prayer. Prayer is allowing time to both reflect, gain clarification and draw closer to God and listen for His still small voice and to gain knowledge outside of our own human understanding.  

Time for Prayer

We will be setting up weekly prayer meetings where you can drop in and out and join us as we pray together for the work of New Footings. We are more than aware there is and will be opposition to what we do as sometimes it is misunderstood in all camps and can be seen to be enabling the continuation of the homeless crises.

Helping up, Helping out

We have all heard the old saying used many times but indulge me. "Give a person a fish, feed them for a day, teach them how to fish and they can feed themselves and other too!"  We are looking to make a lasting impact on those who come to the night shelter - not just by feeding them and giving them somewhere to sleep in safety. We will be offering individuals the option to have assistance with their Devon Home Choices Applications, registering with the doctors surgery and much more.

In Partnership

We are building on the work we completed last year and will be increasing our partnerships with local professional services to ensure that the areas we are not able to provide to our visitors, are signposted and supported to gain access to the help they need. Both physically, mentally, emotionally, spiritually and of course support for their addictions so they can regain the ability to live without these addictions. The police and hospital services regularly ask us if we have seen or can support others in accommodation long after the last night shelter closed.

The Future

As we discussed we have communicated our plans for the future for expandable pod homes is still on going and our look for both properties and land to facilitate, both emergency accommodation and short - medium term accommodation is still the direction we are moving in. We have looked at over 100 different venues and areas of land which might be able to accommodate the home pods. This has proven to be extremely difficult due to the ever changing legislation and the increasing costs we are all familiar with.

Modern slavery statement 2023 to 2024

Charity Registration Number: 1020353 Based in England